SHIPPING POLICY

We want your UNFAZED order to reach you as smoothly as possible. Here’s what you need to know about shipping and delivery.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after they are placed.

Orders placed on weekends or holidays will be processed on the next business day.

During launches, promotions, holidays, or other high-volume periods, processing may take a little longer.

SHIPPING RATES

Shipping rates are calculated based on your location and the items in your order. The final shipping cost will always be shown at checkout before you complete your purchase.

We may also offer free shipping promotions, including free shipping on qualifying multi-item orders. Current eligibility and requirements will be displayed on our website and at checkout.

ESTIMATED DELIVERY

Delivery times vary depending on your location and the shipping method selected at checkout.

Estimated delivery dates are provided as a guide and are not guaranteed. Delays caused by carriers, weather, holidays, customs, or other circumstances outside of our control may occur.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

SHIPPING ADDRESS

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error after placing your order, contact us as soon as possible. We will do our best to help, but we cannot guarantee that an address can be changed once an order has entered processing or has shipped.

UNFAZED is not responsible for orders delivered to an incorrect address provided at checkout.

LOST, MISSING OR DELAYED PACKAGES

If your tracking information shows that your package is delayed or has not arrived within the expected delivery window, please contact the shipping carrier first for the latest delivery information.

If you still need help, contact business@myunfazed.com with your order number and we’ll do our best to assist.

If tracking shows your package as delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, building staff, or the carrier before contacting us.

DAMAGED PACKAGES

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the product and shipping packaging.

We’ll review the issue and help arrange an appropriate replacement or refund when applicable.

INTERNATIONAL SHIPPING

International shipping availability, rates, and estimated delivery times will be shown at checkout where available.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs processing may also affect delivery times.

ORDER CHANGES & CANCELLATIONS

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has entered processing or has shipped, we may not be able to make changes or cancel it.

CONTACT US

For questions about shipping or your order, please contact:

UNFAZED Customer Care
Business@myunfazed.com

We’ll be happy to help.